By booking a trek, tour, or expedition with Mountain of Nepal, you agree to the following Terms & Conditions. These policies are designed to ensure safety, transparency, and a well-organized travel experience in the Himalayas. Please read them carefully before confirming your trip.
Booking & Confirmation
All bookings with Mountain of Nepal must be completed through official channels. A booking is considered confirmed only after receiving the required deposit and written confirmation from our team. We reserve the right to decline bookings if a trip is not suitable for a traveler’s fitness or other requirements.
- Bookings via email, website, or authorized agents
- Confirmation only after the deposit payment
- Right to refuse unsuitable bookings
- Special requests considered but not guaranteed
Payment Terms
A deposit is required to secure your trip, with the remaining balance due before departure. Payment must be completed within the specified timeline to avoid cancellation.
- 30% deposit required at booking
- Full payment due 30 days before departure
- Immediate full payment if the booking is last-minute
- Bank charges paid by the traveler
Cancellation & Refund Policy
Cancellations must be made in writing. Refunds depend on how early the cancellation is made before departure. Certain situations may qualify for rescheduling or a refund.
- Written cancellation required
- 45+ days: partial refund minus fee
- 30–45 days: 50% refund
- Less than 30 days: no refund
- The company may cancel due to force majeure, with a refund/alternative date.s
Itinerary & Route Changes
Trekking routes and schedules may change due to weather, safety concerns, or local conditions. Flexibility is essential in Himalayan travel.
- Itineraries may change anytime for safety.
- Weather and terrain can affect routes
- Extra costs from changes may apply to travelers
- Final decisions made by the guide/company
Health & Fitness
Participants must be physically fit for trekking in high-altitude regions. Health conditions must be disclosed before booking.
- Good physical fitness is required.
- Medical conditions must be declared.
- The company may reject unsafe participants
- Risk of altitude sickness and fatigue
Insurance
Travel insurance is mandatory for all trips. It must cover medical emergencies, evacuation, and trip cancellations.
- Mandatory comprehensive travel insurance
- Must include high-altitude coverage
- Company not responsible for medical costs
- Proof of insurance required
Responsibility & Liability
Mountain of Nepal acts as a service provider and is not liable for personal risks during travel. Participants join at their own responsibility.
- The company is a trekking facilitator only.
- No liability for injury, loss, or death
- No responsibility for external disruptions
- Participation is at the traveler’s own risk
Travel Documents & Permits
Travelers must carry valid documents and visas. The company assists with permits but does not guarantee approval.
- Valid passport and visa required
- Trekking permits arranged with assistance
- Traveler responsible for legal compliance
- Penalties for invalid documents borne by the traveler
Safety & Conduct
All participants must follow the guide's instructions and respect local culture and environment. Misconduct may lead to removal from the trip.
- Follow the guide instructions strictly.
- Respect local culture and nature
- No unsafe or illegal behavior allowed
- Removal without refund for violations
Equipment & Gear
Proper trekking gear is the responsibility of the traveler. Guidance is provided by the company.
- Personal trekking gear required
- Guidance provided before departure
- No liability for lost or damaged items
- Suitable clothing and footwear essential
Photos and videos may be taken during trips for promotional use. Participation implies consent unless otherwise stated.
- The company may use the trip media for promotion
- Consent granted by participation
- Respect privacy where required
- No misuse of personal identity
Force Majeure
The company is not responsible for disruptions caused by natural disasters or uncontrollable events.
- Includes earthquakes, weather, strikes, and pandemics
- No liability for cancellations or delays
- Assistance provided when possible
- No guarantee of alternatives
Dispute Resolution
Any issues will first be resolved through mutual discussion. Legal matters fall under Nepal’s jurisdiction.
- Try an amicable resolution first
- Company support for fair settlement
- Legal jurisdiction in Kathmandu, Nepal
- Nepal law applies to agreements
Acceptance of Terms
By booking with Mountain of Nepal, you confirm that you have read, understood, and agreed to all Terms & Conditions.
- Booking confirms full agreement
- Terms apply to all services
- Responsibility lies with the traveler
- Must be read before payment
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